Privacy Policy
This Privacy Policy explains how JoyfulGospel.org ("we", "us" or "our") collects, uses, discloses, and protects information you provide when you visit or interact with our website, services, and communications. By using our site and services you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect information you provide directly and information automatically collected when you use our website.
Information you provide
- Contact details: name, email address, phone number, message content when you contact us via forms, email, or phone.
- Donation or payment information: If you donate we may collect billing details. Payment processing is handled by trusted third-party payment processors and we do not store full payment card numbers on our servers.
- Communications: prayer requests, testimonies, and other content you submit.
Information we collect automatically
- Usage data: pages visited, time on site, referring/exit pages, and other analytics data.
- Device & technical data: IP address, browser type, operating system, device identifiers, and cookies.
2. How We Use Your Information
We use the information we collect to:
- Respond to inquiries, prayer requests, and messages.
- Provide, maintain, and improve our services and website.
- Send administrative messages, updates, newsletters, and resources if you subscribe.
- Process donations and communicate about contributions.
- Monitor and analyze usage to enhance user experience and improve site performance.
3. Legal Basis for Processing
Where applicable, we process personal data on the basis of:
- Your consent (for example, when you sign up for newsletters or subscribe),
- Performance of a contract (for donation processing),
- Legitimate interests (to maintain and secure our website and improve services),
- Compliance with legal obligations.
4. Cookies & Tracking
We use cookies and similar technologies to collect usage information and to provide certain features. Cookies are small data files placed on your device. You may set your browser to refuse cookies or to alert you when cookies are being sent, but some parts of the site may not function properly without them.
5. Sharing & Disclosure
We may share your information with:
- Service providers who support our operations (payment processors, hosting providers, analytics providers, email services).
- Ministry partners and organizations when necessary to deliver services or resources you request.
- Legal authorities when required by law, or to protect the rights, property, or safety of JoyfulGospel.org, our users, or others.
We require third-party service providers to protect your information and only use it as instructed by us.
6. Data Retention
We retain personal information only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Where you have provided consent, we will retain information until you withdraw consent.
7. International Transfer
Data collected by our website may be stored and processed in jurisdictions different from your own. When we transfer personal information internationally we will protect it as described in this policy and in accordance with applicable law.
8. Security
We implement reasonable physical, administrative, and technical safeguards to protect personal data. While we strive to use industry-standard measures, no method of transmission or storage can be guaranteed 100% secure. If we become aware of a security breach affecting your personal data, we will take appropriate steps to investigate and mitigate impact and notify affected parties as required.
9. Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal data from children under the age of 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete the information.
10. Your Rights
Subject to applicable law, you may have the right to:
- Access and receive a copy of your personal data.
- Request correction or deletion of inaccurate or incomplete data.
- Object to or restrict processing of your personal data.
- Withdraw consent where relevant.
- Request portability of your data.
To exercise these rights or to make any request, please contact us at the details below. We will respond in accordance with applicable law.
11. Links to Other Sites
Our site may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites. Please review their privacy policies before providing personal information.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated policy on this page with a revised effective date. Continued use of the site after changes indicates your acceptance of the updated policy.
13. Contact Us
If you have questions about this policy or wish to exercise your rights, contact us:
Email: joyfulgospel58@gmail.com
Phone: +250 789 814 740
If you believe we have not addressed your concern satisfactorily, you may direct complaints to the applicable data protection authority or other regulatory body in your jurisdiction.
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